Brightcall.ai

Speed To Lead™ + Pixxi CRM integration lets you to log all call activities, lead info and more into the Pixxi CRM.

With Pixxi CRM + Brightcall Speed To Lead™ integration, you get:

Automation - Your leads, deals, inquiries and other objects from Brightcall are saved automatically within the Pixxi.

Auto-Assignment - after the call via Brightcall, the agent who talked with the lead is automatically assigned as a Contact/Lead Owner in Pixxi.

Auto-Routing - In case, an existing lead in Pixxi decides to request a call via Brightcall, then only the Contact/Lead Owner defined in Pixxi will get connected with a lead.

Call Recording Comments -In both cases, a comment containing the call recording will be added to the lead.

Custom Fields - All of your custom fields filled by prospects are saved in the Pixxi.

Lead Search and Creation - After a call, the integration will search for an existing lead/contact based on the phone number or email.

- If a matching lead is found, it will be updated.
- If no matching lead is found, a new lead will be created automatically.

- Automation - Your leads, deals, inquiries and other objects from Brightcall are saved automatically within the Pixxi.
- Auto-Assignment - after the call via Brightcall, the agent who talked with the lead is automatically assigned as a Contact/Lead Owner in Pixxi.
- Auto-Routing - In case, an existing lead in Pixxi decides to request a call via Brightcall, then only the Contact/Lead Owner defined in Pixxi will get connected with a lead.
- Call Recording Comments -In both cases, a comment containing the call recording will be added to the lead.
- Custom Fields - All of your custom fields filled by prospects are saved in the Pixxi.
- Lead Search and Creation - After a call, the integration will search for an existing lead/contact based on the phone number or email.
 - If a matching lead is found, it will be updated.
 - If no matching lead is found, a new lead will be created automatically.

There are two separate Pixxi integration flows.

This flow is connected by our integration specialist and sends all calls to Pixxi CRM. Pixxi provides a client-specific X-Pixxi-Key and X-Pixxi-Secret for this integration.

This flow is configured on the Pixxi side: the lead enters Pixxi first, and the call is added afterward. See <a href="https://pixxicrm.com/integrations/brightcall" rel="nofollow noopener noreferrer" target="_blank">Pixxi’s integration page</a>.

For setup in Pixxi, use these two keys from Brightcall:

Widget API Key (<a href="https://help.brightcall.ai/en/articles/8624787-how-to-get-an-api-key">how to get it</a>)

Widget Key (<a href="https://help.brightcall.ai/en/articles/8624792-how-to-get-a-widget-key">how to get it</a>)

- Widget API Key (<a href="https://help.brightcall.ai/en/articles/8624787-how-to-get-an-api-key">how to get it</a>)
- Widget Key (<a href="https://help.brightcall.ai/en/articles/8624792-how-to-get-a-widget-key">how to get it</a>)

1. Generate Your Keys in Brightcall

Create a widget from the Widgets section.

Copy the Widget API Key and Widget Key.

1. Log in to your Brightcall dashboard.
2. Create a widget from the Widgets section.
3. Copy the Widget API Key and Widget Key.

These will be used inside Pixxi to authenticate the integration.

2. Configure Brightcall Inside Pixxi

Go to Admin → Integrations → Brightcall.

Paste the Widget API Key and Widget Key you copied from Brightcall.

1. Log in to your Pixxi CRM account.
2. Go to Admin → Integrations → Brightcall.
3. Paste the Widget API Key and Widget Key you copied from Brightcall.

If you need support, feel free to reach out anytime at <a href="mailto:support@brightcall.ai" rel="nofollow noopener noreferrer" target="_blank">support@brightcall.ai</a>.

Set up Speed To Lead™ + Pixxi CRM integration

Integrating Pixxi with Brightcall.ai

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Integrating Pixxi with Brightcall.ai

How to Set Up the Integration?

Brightcall’s custom integration

Pixxi’s Brightcall integration

1. Generate Your Keys in Brightcall

2. Configure Brightcall Inside Pixxi