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πŸš€ Setting up Dialer app on iOS & Android
πŸš€ Setting up Dialer app on iOS & Android

Simple step-by-step tutorial on how to install Mobile Dialer app on your iOS or Android

Updated this week

In this article, we will provide you with simple guides on how to install and set up the Dialer Mobile app on your iOS and Android devices.

Installing & Configuring Dialer App on iOS

1. Download Brightcall.ai application from the App store.

2. Open the app and make sure to enable Push-notifications. To recheck if the notifications are enabled do the following:

  • Go to Settings > Notifications.

  • Select an Brightcall.ai app and enable Allow Notifications.

Warning about Focus Mode! To ensure that push notifications (calls) from Brightcall.ai are delivered successfully, please consider your iOS Focus modes. Make sure to add the Brightcall.ai app to the "Allowed Apps" list in Do Not Disturb and other Focus modes you may have enabled. This will ensure that important calls are not missed, even when these modes are active.

3. Set up Brightcall.ai app to filter and detect calls. This will enable our app to display contact information on the screen.

  • Go to Settings > Phone.

  • Tap Call Blocking & Identification.

  • Under Call Identification Apps, turn the Brightcall app on.
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4. Sign in using your login and password created by you or your manager inside of the Admin panel.

Now you’re all set ! πŸŽ‰

Once the installation is successfully complete, you can immediately start using the app.

Installing & Configuring Dialer App on Android

1. Download the Brightcall.ai App from the Google Play.

2. Open the app and make sure to enable Push-notifications. To recheck if the notifications are enabled do the following:

  • Open your device's Settings app

  • Tap Notifications > App settings.

  • Find & Tap on Brightcall.ai App

  • Turn the app's notifications on.

Warning about Sleeping apps! To ensure that push notifications (calls) from Brightcall.ai are delivered successfully, please consider Background usage limits setting. Make sure to add the Brightcall.ai app to the Never auto sleeping apps or completely disable Put unused apps to sleep.
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Short instruction:
- Navigate to and open Settings > Tap Battery and device care.
- Tap Battery, and then tap Background usage limits.
- Tap on Never auto sleeping apps
- Add Brightcall.ai

3. Sign in using your login and password created by you or your manager inside of the Admin panel.

Now you’re all set ! πŸŽ‰

Once the installation is successfully complete, you can immediately start using the app.

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