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Facebook / Instagram Leads aren’t pushed into Speed To Lead™

A lead is created via Meta, but no call is triggered by Brightcall

Updated over 10 months ago

In case the lead is created, but no call is added to Brightcall Dashboard:

1. Check if the lead has a valid phone number along with the country code.

2. Check that Brightcall has access to the leads. If not, regain access by following the steps here.

3. Create a test lead for the form.

4. Create a test lead for another form for the same page

After the test, please send to the [email protected] all test lead to delete it from your dashboard.

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