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👆 Click-to-Call Functionality
👆 Click-to-Call Functionality

Triggering Calls inside of the Brightcall Mobile App from Third-Party Mobile Applications: A Guide

Updated over a week ago

Incorporating click-to-call functionality into your mobile application can significantly improve user interaction and accessibility. The call protocol convolo://callto/${phone_number} is an excellent method for achieving this feature.

What is Click-to-Call?

Click-to-call is a feature that allows users to initiate a phone call with just a tap or click, without needing to manually dial the number. This is especially useful in mobile applications where user convenience is key.

How to Use the Protocol

To trigger a call inside Brightcall.ai from your application, use the following format:

convolo://callto/${phone_number}

Here’s a breakdown of the syntax:

  • convolo:// - This is the protocol identifier that indicates the action to initiate a call.

  • callto/ - This specifies that the action is to call a specific number.

  • ${phone_number} - Replace this placeholder with the actual phone number you wish to call, ensuring it follows the correct format.

Benefits of Using the Call Protocol

  • Enhanced User Experience: Allowing users to make calls directly from your app can simplify processes and improve satisfaction.

  • Increased Engagement: With easy access to communication, users are more likely to engage with your process and provided systems.

  • Streamlined Processes: Reduces the steps needed for users to reach out, making it more efficient.

Conclusion

Integrating the call protocol into your mobile application is a straightforward way to enhance communication capabilities. If you have any questions or need further assistance, feel free to reach out!


Happy coding!

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