# Brightcall.ai | Help Center

> Advice & Answers from Brightcall.ai ⚡

## Admin & Partner Guides

- [How to create a Dialer user in Brightcall](https://help.brightcall.ai/en/articles/12620347-how-to-create-a-dialer-user-in-brightcall.md): This article explains how to create Dialer users in Brightcall.
- [How to Create a Team in Dialer](https://help.brightcall.ai/en/articles/12911519-how-to-create-a-team-in-dialer.md): In this article, we will explain how to create a team inside your Brightcall workspace and how to give a specific user access to their team’s statistics. This allows that user to view calls and per...
- [How to Create Customized Automated Reports](https://help.brightcall.ai/en/articles/15133174-how-to-create-customized-automated-reports.md): Create and schedule tailored reports based on your preferred metrics and filters
- [How to Check Unstarted Calls](https://help.brightcall.ai/en/articles/15132167-how-to-check-unstarted-calls.md): Track and review calls that were not initiated successfully
- [How to Report a Call Issue to Support](https://help.brightcall.ai/en/articles/15134994-how-to-report-a-call-issue-to-support.md): Step-by-step guide to help our team quickly identify and resolve call-related issues
- [Dashboard Not Loading – Troubleshooting Steps](https://help.brightcall.ai/en/articles/15134441-dashboard-not-loading-troubleshooting-steps.md): Quick guide to fix dashboard loading issues and restore access
- [How to Reset Your Password](https://help.brightcall.ai/en/articles/15129862-how-to-reset-your-password.md): Learn how to securely update your password in a few steps
- [Enable Two-Factor Authentication \(2FA\)](https://help.brightcall.ai/en/articles/15130456-enable-two-factor-authentication-2fa.md): Add an extra layer of security to your Brightcall account

## AI AGENT™

- [How to Add Custom Voices from ElevenLabs to Your AI Agent in Brightcall](https://help.brightcall.ai/en/articles/12427800-how-to-add-custom-voices-from-elevenlabs-to-your-ai-agent-in-brightcall.md): This article explains how to add custom voices from ElevenLabs and use them with your AI Agent in Brightcall. This allows you to personalize the voice of your agent to better match your brand or us...
- [How to Manage Tags on Call Results](https://help.brightcall.ai/en/articles/10291663-how-to-manage-tags-on-call-results.md)
- [How To Control How Many Calls Will Be Made On A Project](https://help.brightcall.ai/en/articles/9868339-how-to-control-how-many-calls-will-be-made-on-a-project.md): By changing the number of calls made simultaneously you can control how many calls are made each hour and each day on a project.
- [How to Write Project Instructions, Script, and Knowledge Base for Your AI Agent](https://help.brightcall.ai/en/articles/9901451-how-to-write-project-instructions-script-and-knowledge-base-for-your-ai-agent.md): This article explains how to correctly write the Project Instructions, Script, and Knowledge Base for your AI Agent in Brightcall.
- [Video Tutorial: Getting Started with the AI Agent](https://help.brightcall.ai/en/articles/13513160-video-tutorial-getting-started-with-the-ai-agent.md): This short video will help you get started with the AI Agent. We’ll walk through the basics and show you how to create a new project step by step.
- [Video Tutorial: AI Agent Prompt and Instructions](https://help.brightcall.ai/en/articles/13486067-video-tutorial-ai-agent-prompt-and-instructions.md): This short video explains how to write clear and effective AI Agent prompts and instructions to control how the agent behaves during calls.
- [Video Tutorial: How to Write the AI Agent Script and Knowledge Base](https://help.brightcall.ai/en/articles/13482428-video-tutorial-how-to-write-the-ai-agent-script-and-knowledge-base.md): This short video explains how to write a clear AI Agent script and how to structure the Knowledge Base for better and more accurate answers.
- [Video Tutorial: How to Use Call Transfer Options](https://help.brightcall.ai/en/articles/13482390-video-tutorial-how-to-use-call-transfer-options.md): This video explains how to transfer AI Agent calls to agents, phone numbers, teams, or inbound call flows.
- [Video Tutorial: Calls Configuration Explained](https://help.brightcall.ai/en/articles/13459591-video-tutorial-calls-configuration-explained.md): This short video explains how to configure calls for your AI Agent, including limits, calling times, call cadence, and how to trigger calls.
- [How to Enable Multilingual Support for Your AI Agent in Brightcall](https://help.brightcall.ai/en/articles/12520686-how-to-enable-multilingual-support-for-your-ai-agent-in-brightcall.md): With Brightcall, you can easily make your AI Agent speak and understand multiple languages using Project Data Fields. This guide explains how to enable languages and adjust optional settings for be...
- [How to Make Your AI Agent Collect Lead Information Using Project Memory Fields](https://help.brightcall.ai/en/articles/12577650-how-to-make-your-ai-agent-collect-lead-information-using-project-memory-fields.md): This article explains how to use the Project Memory Fields feature in Brightcall to automatically collect key information from leads. This helps ensure accurate data collection, better client manag...
- [How to Get Email Alerts for AI Agent Calls Using Brightcall](https://help.brightcall.ai/en/articles/12628617-how-to-get-email-alerts-for-ai-agent-calls-using-brightcall.md): You can send an email notification based on the call results with the details you want. This allows you to receive timely updates about your AI Agent calls tailored to your needs.
- [Using RAG for Large Knowledge Bases](https://help.brightcall.ai/en/articles/14465998-using-rag-for-large-knowledge-bases.md): Using RAG for Large Knowledge Bases Use RAG \(Retrieval-Augmented Generation\) to handle knowledge bases that exceed the character limit.
- [Understanding Voicemail Recognition](https://help.brightcall.ai/en/articles/10495283-understanding-voicemail-recognition.md)
- [How to Activate Smarter Voicemail Detection](https://help.brightcall.ai/en/articles/10495307-how-to-activate-smarter-voicemail-detection.md)
- [Best Practices for Accurate AI Agent Responses from a Big Knowledge Base](https://help.brightcall.ai/en/articles/13256975-best-practices-for-accurate-ai-agent-responses-from-a-big-knowledge-base.md): For large knowledge bases with multiple sections \(e.g., Projects, Departments\), use Project Data Fields to help the AI Agent access information faster and provide more accurate responses.
- [Add Contacts to AI Agent using API](https://help.brightcall.ai/en/articles/9615286-add-contacts-to-ai-agent-using-api.md): 🚀 Learn how to make use of auto-dialing through API
- [Add Contacts to AI Agent using Zapier](https://help.brightcall.ai/en/articles/10493955-add-contacts-to-ai-agent-using-zapier.md): Learn how to add into AI Agent Projects.
- [Calling different time zones with AI Agent using Zapier](https://help.brightcall.ai/en/articles/9965636-calling-different-time-zones-with-ai-agent-using-zapier.md): How to determine a contact's time zone based on their phone number's country code using Zapier.
- [Connect Brightcall.ai and WhatsApp Notifications](https://help.brightcall.ai/en/articles/13481213-connect-brightcall-ai-and-whatsapp-notifications.md): Start with a template that brings Brightcall.ai and WhatsApp Notifications together. Build enterprise-grade automation in minutes.
- [MCP Tool Usage Instructions](https://help.brightcall.ai/en/articles/12878537-mcp-tool-usage-instructions.md): AI MCP lets you connect Brightcall.ai's actions with any AI tool that supports MCP
- [Zoho Calendar Integration](https://help.brightcall.ai/en/articles/11687688-zoho-calendar-integration.md): Let the AI Agent book appointments directly into a Zoho calendar.
- [Cal.com Calendar Integration](https://help.brightcall.ai/en/articles/9823964-cal-com-calendar-integration.md): Let the AI Agent book appointments directly into a cal.com calendar.
- [GHL Integration](https://help.brightcall.ai/en/articles/9901450-ghl-integration.md)
- [How to Update the Conference App in Cal.com Integration](https://help.brightcall.ai/en/articles/10580354-how-to-update-the-conference-app-in-cal-com-integration.md)
- [Phone numbers flagged as Spam Likely](https://help.brightcall.ai/en/articles/9859151-phone-numbers-flagged-as-spam-likely.md): Some phone numbers do get flagged and shown as Spam likely, but Brightcall has a robust system for identifying and replacing those numbers.
- [Registering your phone number\(s\) on FCR](https://help.brightcall.ai/en/articles/8858944-registering-your-phone-number-s-on-fcr.md): Make sure to register your dedicated phone numbers from Brightcall.ai Dialer before dialling your prospects.
- [Remediate your flagged phone number\(s\)](https://help.brightcall.ai/en/articles/8858981-remediate-your-flagged-phone-number-s.md): Unflag/Unmark your dedicated phone number to increase answer rate.

## SPEED TO LEAD™

- [Adding Speed To Lead™ button to your Website](https://help.brightcall.ai/en/articles/8613041-adding-speed-to-lead-button-to-your-website.md): A simple copy and paste job that takes seconds ⚡️
- [Adding Brightcall code onto WordPress](https://help.brightcall.ai/en/articles/8624869-adding-brightcall-code-onto-wordpress.md): Check how to install Brightcall Speed To Lead on WordPress
- [Adding Brightcall code onto Webflow](https://help.brightcall.ai/en/articles/8624874-adding-brightcall-code-onto-webflow.md): Check how to install Brightcall widget on Webflow website
- [Adding Brightcall code onto Wix](https://help.brightcall.ai/en/articles/8624882-adding-brightcall-code-onto-wix.md): Check how to install Speed To Lead widget on Wix website
- [Making calls from Facebook Lead Ads](https://help.brightcall.ai/en/articles/8615141-making-calls-from-facebook-lead-ads.md): Connect & trigger calls from Facebook/Instagram Lead Ads via Speed To Lead™
- [Making calls from HubSpot Workflows \[Action\]](https://help.brightcall.ai/en/articles/8617302-making-calls-from-hubspot-workflows-action.md): Set up Speed To Lead™ + HubSpot CRM integration
- [Making calls via Zapier \[Action\]](https://help.brightcall.ai/en/articles/8615180-making-calls-via-zapier-action.md): Learn how initiate calls with Brightcall trigger on Zapier
- [Getting after-call data via Zapier \[Trigger\]](https://help.brightcall.ai/en/articles/8630640-getting-after-call-data-via-zapier-trigger.md): Learn how to receive data from Brigthcall
- [Making calls from the Web Forms](https://help.brightcall.ai/en/articles/8615192-making-calls-from-the-web-forms.md): Use the generic integration snippet below to trigger a Brightcall Speed To Lead call when a visitor submits your website form.
- [Using OCC - One-Click Callback Links](https://help.brightcall.ai/en/articles/9059904-using-occ-one-click-callback-links.md): Instantly trigger a call without even asking a phone number from your leads
- [Triggering Calls from the Portals](https://help.brightcall.ai/en/articles/9901449-triggering-calls-from-the-portals.md): Learn how to initiate Speed to Lead calls from the Portals via Zapier
- [Setting Up Call Cancellation in HubSpot Workflow](https://help.brightcall.ai/en/articles/12000907-setting-up-call-cancellation-in-hubspot-workflow.md)
- [How to auto-select widget in Zapier](https://help.brightcall.ai/en/articles/12017513-how-to-auto-select-widget-in-zapier.md)
- [How to Integrate the AI Agent with the S2L Widget](https://help.brightcall.ai/en/articles/12606840-how-to-integrate-the-ai-agent-with-the-s2l-widget.md): You can connect the AI Agent with your S2L Widget to ensure calls are answered automatically when agents are unavailable, improving responsiveness and customer experience.
- [Integrating HubSpot with Brightcall.ai](https://help.brightcall.ai/en/articles/8615112-integrating-hubspot-with-brightcall-ai.md): Set up Speed To Lead™ + Hubspot CRM integration
- [Integrating Salesforce with Brightcall.ai](https://help.brightcall.ai/en/articles/8625030-integrating-salesforce-with-brightcall-ai.md): Set up Speed To Lead™ + Salesforce CRM integration
- [Integrating Zoho with Brightcall.ai](https://help.brightcall.ai/en/articles/8625299-integrating-zoho-with-brightcall-ai.md): Set up Speed To Lead™ + Zoho CRM integration
- [Integrating Upsales with Brightcall.ai](https://help.brightcall.ai/en/articles/8625301-integrating-upsales-with-brightcall-ai.md): Set up Speed To Lead™ + Upsales CRM integration
- [Integrating GHL with Brightcall.ai](https://help.brightcall.ai/en/articles/8625302-integrating-ghl-with-brightcall-ai.md): Set up Speed To Lead™ + GoHighLevel CRM integration
- [Integrating Copper with Brightcall.ai](https://help.brightcall.ai/en/articles/8625306-integrating-copper-with-brightcall-ai.md): Set up Speed To Lead™ + Copper CRM integration
- [Integrating Bitrix24 with Brightcall.ai](https://help.brightcall.ai/en/articles/8625307-integrating-bitrix24-with-brightcall-ai.md): Set up Speed To Lead™ + Bitrix24 CRM integration
- [Integrating Odoo with Brightcall.ai](https://help.brightcall.ai/en/articles/9858863-integrating-odoo-with-brightcall-ai.md): Set up Speed To Lead™ + Odoo CRM integration
- [Integrating PropSpace with Brightcall.ai](https://help.brightcall.ai/en/articles/11628599-integrating-propspace-with-brightcall-ai.md): Set up Speed To Lead™ + PropSpace CRM integration
- [Integrating LeadSquared with Brightcall.ai](https://help.brightcall.ai/en/articles/9225572-integrating-leadsquared-with-brightcall-ai.md): Set up Speed To Lead™ + LeadSquared CRM integration
- [Integrating Kommo with Brightcall.ai](https://help.brightcall.ai/en/articles/9900125-integrating-kommo-with-brightcall-ai.md): Coming 🔜
- [Integrating Pipedrive with Brightcall.ai](https://help.brightcall.ai/en/articles/11798675-integrating-pipedrive-with-brightcall-ai.md)
- [Integrating Pixxi with Brightcall.ai](https://help.brightcall.ai/en/articles/11883093-integrating-pixxi-with-brightcall-ai.md): Set up Speed To Lead™ + Pixxi CRM integration
- [Adding custom fields and parameters](https://help.brightcall.ai/en/articles/8632108-adding-custom-fields-and-parameters.md): Learn how to add custom fields into a Speed To Lead™ widget
- [Add/remove agents from widget’s call queue](https://help.brightcall.ai/en/articles/8632134-add-remove-agents-from-widget-s-call-queue.md): Learn how to add/remove agents from widget’s call queue
- [Allow or block specific countries from viewing the Phone Button](https://help.brightcall.ai/en/articles/8632120-allow-or-block-specific-countries-from-viewing-the-phone-button.md): Learn how to restrict/enable Speed-to-Lead™ widget in specific countries
- [Blacklisting and Whitelisting URLs](https://help.brightcall.ai/en/articles/8632113-blacklisting-and-whitelisting-urls.md): learn ow to display Speed To Lead™ widget on particular web-pages
- [Configure voice whisperer for the agent](https://help.brightcall.ai/en/articles/8632140-configure-voice-whisperer-for-the-agent.md): Learn how to change the voice message played to the agent when call starts
- [Edit the text in the widget pop-up and phone button tooltip](https://help.brightcall.ai/en/articles/8632129-edit-the-text-in-the-widget-pop-up-and-phone-button-tooltip.md): learn how to change texts in Speed To Lead™ pop-up.
- [Upload/Import Contacts into the S2L Widget](https://help.brightcall.ai/en/articles/10259515-upload-import-contacts-into-the-s2l-widget.md): Manually uploading data into the Speed To Lead Dashboard.
- [Block phone numbers, IP addresses, URLs, and country in Brightcall](https://help.brightcall.ai/en/articles/12569889-block-phone-numbers-ip-addresses-urls-and-country-in-brightcall.md): This article describes how to block phone numbers, IP addresses, URLs, and country in Brightcall.
- [Making a call through an API request](https://help.brightcall.ai/en/articles/8615193-making-a-call-through-an-api-request.md): Triggering calls through an API request in Speed To Lead
- [Getting call data from API](https://help.brightcall.ai/en/articles/8617489-getting-call-data-from-api.md): Receive information about the Speed To Lead call into your CRM or any other software
- [Getting Calls & Reports via API](https://help.brightcall.ai/en/articles/8613115-getting-calls-reports-via-api.md): Getting a list of calls via API from Speed To Lead
- [Initiating pop-up with a function](https://help.brightcall.ai/en/articles/8624773-initiating-pop-up-with-a-function.md): Triggering Speed-to-Lead™ pop-up when a link or button is clicked
- [Brightcall External API Documentation](https://help.brightcall.ai/en/articles/16160472-brightcall-external-api-documentation.md): Access Brightcall's External API documentation to learn more about available endpoints and integration options.
- [Integrating with GTM & GA4](https://help.brightcall.ai/en/articles/8624795-integrating-with-gtm-ga4.md): Learn how to set up Google Tag Manager and Google Analytics integration
- [Sending after-call events to GA](https://help.brightcall.ai/en/articles/8624832-sending-after-call-events-to-ga.md): Learn how to send after-call events to Google Analytics
- [How to get a Widget key?](https://help.brightcall.ai/en/articles/8624792-how-to-get-a-widget-key.md): A short guide that presents location of the Widget key
- [How to get an API key?](https://help.brightcall.ai/en/articles/8624787-how-to-get-an-api-key.md): A short guide that presents location of the API key
- [Facebook / Instagram Leads aren’t pushed into Speed To Lead™](https://help.brightcall.ai/en/articles/8624851-facebook-instagram-leads-aren-t-pushed-into-speed-to-lead.md): A lead is created via Meta, but no call is triggered by Brightcall
- [Authorize in Zapier](https://help.brightcall.ai/en/articles/8630633-authorize-in-zapier.md): Learn how to add Brightcall's API key to Zapier
- [Displaying Brightcall as Original Source in HubSpot](https://help.brightcall.ai/en/articles/8617467-displaying-brightcall-as-original-source-in-hubspot.md): Learn how to display Brightcall as original source in HubSpot
- [Troubleshooting: Brightcall Dashboard Not Loading](https://help.brightcall.ai/en/articles/12709770-troubleshooting-brightcall-dashboard-not-loading.md): If your Brightcall dashboard is not loading properly, you can follow the steps below to resolve the issue and report it effectively if needed.

## POWER DIALER™

- [Getting Started with Power Dialer™](https://help.brightcall.ai/en/articles/8613064-getting-started-with-power-dialer.md): Everything you need to know to get started and get to work with Brightcall Dialer
- [Installing Dialer on Mac & Windows](https://help.brightcall.ai/en/articles/8615009-installing-dialer-on-mac-windows.md): Simple step-by-step tutorial on how to install Dialer app on your Mac or Windows
- [Installing Brightcall Dialer Extension](https://help.brightcall.ai/en/articles/9843529-installing-brightcall-dialer-extension.md): Install & Activate Dialer Extension in your browser.
- [User Guide for Using the Brightcall Dialer Web and Mobile App](https://help.brightcall.ai/en/articles/10155105-user-guide-for-using-the-brightcall-dialer-web-and-mobile-app.md): Get started with Brightcall Dialer
- [How to Import Contacts](https://help.brightcall.ai/en/articles/10306712-how-to-import-contacts.md)
- [How to Use Custom Fields in Power Dialer Projects](https://help.brightcall.ai/en/articles/14805669-how-to-use-custom-fields-in-power-dialer-projects.md): Learn how to add and use custom fields in Power Dialer projects for capturing lead data during calls.
- [Warm Transfer and Conference 3-Way Calls](https://help.brightcall.ai/en/articles/8866219-warm-transfer-and-conference-3-way-calls.md): Convert faster by making a 3-way call for qualified leads
- [Automated Voicemail Drop](https://help.brightcall.ai/en/articles/8866227-automated-voicemail-drop.md): Save time and energy by using pre-recorded messages to leave voicemail
- [Add & Auto Dial contacts using Excel/CSV](https://help.brightcall.ai/en/articles/13597908-add-auto-dial-contacts-using-excel-csv.md): Learn how to use the Power Dialer for automated outbound calling.
- [Add Contacts to the Dialer Using Zapier](https://help.brightcall.ai/en/articles/8615190-add-contacts-to-the-dialer-using-zapier.md): Learn how to populate projects with prospects and leads without manual export/import of CSV/XLSX files.
- [Removing Contacts from a Project via Zapier](https://help.brightcall.ai/en/articles/10244323-removing-contacts-from-a-project-via-zapier.md): Remove contact from a project via Zapier
- [Getting after-call data via Zapier \[Trigger\]](https://help.brightcall.ai/en/articles/9965762-getting-after-call-data-via-zapier-trigger.md): Learn how to receive Dialer call-data from Brightcall Dialer
- [Add & Auto Dial contacts using Pipedrive CRM](https://help.brightcall.ai/en/articles/8619780-add-auto-dial-contacts-using-pipedrive-crm.md): Coming soon 🔜
- [Add & Auto Dial contacts using HubSpot CRM](https://help.brightcall.ai/en/articles/8619776-add-auto-dial-contacts-using-hubspot-crm.md): Sync your contacts from HubSpot and Auto Dial
- [How to Import Contacts from HubSpot into a Brightcall Project](https://help.brightcall.ai/en/articles/11883523-how-to-import-contacts-from-hubspot-into-a-brightcall-project.md)
- [Import Contacts from Salesforce](https://help.brightcall.ai/en/articles/12000923-import-contacts-from-salesforce.md)
- [Integrating Brightcall Dialer with HubSpot](https://help.brightcall.ai/en/articles/8619791-integrating-brightcall-dialer-with-hubspot.md): A simple guide on how to integrate HubSpot CRM with the Brightcall Dialer
- [Integrating Brightcall Dialer with Pipedrive](https://help.brightcall.ai/en/articles/8868723-integrating-brightcall-dialer-with-pipedrive.md): A simple guide on how to integrate Pipedrive CRM with the Brightcall Dialer
- [Integrating Brightcall Dialer with Salesforce](https://help.brightcall.ai/en/articles/8619788-integrating-brightcall-dialer-with-salesforce.md): A simple guide on how to integrate Salesforce CRM with the Brightcall Dialer
- [Integrating Brightcall Dialer with Zoho](https://help.brightcall.ai/en/articles/8619787-integrating-brightcall-dialer-with-zoho.md): A simple guide on how to integrate Zoho CRM with the Brightcall Dialer
- [Integrating Brightcall Dialer with Bitrix24](https://help.brightcall.ai/en/articles/8902875-integrating-brightcall-dialer-with-bitrix24.md): A simple guide on how to integrate Bitrix24 CRM with the Brightcall Dialer
- [Integrating Brightcall Dialer with Odoo](https://help.brightcall.ai/en/articles/9840981-integrating-brightcall-dialer-with-odoo.md): A simple guide on how to integrate Odoo CRM with Brightcall Dialer
- [Brightcall Dialer API](https://help.brightcall.ai/en/articles/9859531-brightcall-dialer-api.md): Learn more about Brightcall Webhooks
- [Getting Dialer Calls & Reports via API](https://help.brightcall.ai/en/articles/9867171-getting-dialer-calls-reports-via-api.md): Getting a list of calls via API from Brightcall Dialer
- [Adding Contacts to a Project via API](https://help.brightcall.ai/en/articles/9841416-adding-contacts-to-a-project-via-api.md): Add contacts to a Project for Dialling via AI Agent or Brightcall Dialer app
- [Removing Contacts from a Project via API](https://help.brightcall.ai/en/articles/9841712-removing-contacts-from-a-project-via-api.md): Remove contacts from the Project for Dialling via AI Agent or Brightcall Dialer app
- [Brightcall External API Documentation](https://help.brightcall.ai/en/articles/16160455-brightcall-external-api-documentation.md): Access Brightcall's External API documentation to learn more about available endpoints and integration options.
- [Get Dialer Agents by API](https://help.brightcall.ai/en/articles/10009944-get-dialer-agents-by-api.md): Get lost of Dialer Agent by API
- [Project Cloning via API](https://help.brightcall.ai/en/articles/12000851-project-cloning-via-api.md)
- [How to mark contact complete](https://help.brightcall.ai/en/articles/12000879-how-to-mark-contact-complete.md): This guide explains how to mark a contact as complete in the Brightcall API.
- [How to Enable or Disable Autoplay via API](https://help.brightcall.ai/en/articles/12000948-how-to-enable-or-disable-autoplay-via-api.md): This guide explains how to enable or disable the autoplay setting for a specific project using the BrightCall Dialer API.
- [Embed Brightcall Dialer in iframe](https://help.brightcall.ai/en/articles/13482999-embed-brightcall-dialer-in-iframe.md)
- [Reporting Calls & Issues](https://help.brightcall.ai/en/articles/8620195-reporting-calls-issues.md): Learn how to report failed calls and events.
- [Troubleshooting the Dialer app](https://help.brightcall.ai/en/articles/8619835-troubleshooting-the-dialer-app.md): Stuck some where or something is not working? You’ll find answers here

## MOBILE APP | POWER DIALER™

- [📲User Guide for Using the Brightcall Dialer Mobile App](https://help.brightcall.ai/en/articles/15443648-user-guide-for-using-the-brightcall-dialer-mobile-app.md): This article explains how to install, set up, and use the Brightcall Dialer Mobile App on both iOS and Android devices.
- [📱 Mobile App integrations & APIs](https://help.brightcall.ai/en/articles/9767674-mobile-app-integrations-apis.md): Available integrations with Dialer Mobile app.
- [👆 Click-to-Call Functionality](https://help.brightcall.ai/en/articles/9858713-click-to-call-functionality.md): Triggering Calls inside of the Brightcall Mobile App from Third-Party Mobile Applications: A Guide

## GLOSSARY

- [Country & ISO codes](https://help.brightcall.ai/en/articles/8613068-country-iso-codes.md): 🌎 List of international dialing & ISO 3166-1 country codes
- [Click-to-Dial](https://help.brightcall.ai/en/articles/8620408-click-to-dial.md): 👆 Click-to-Dial allows people to make phone calls in real-time using VoIP
- [IANA](https://help.brightcall.ai/en/articles/9969511-iana.md): IANA format for time zones - Used for the AI Agent
- [Speed-to-Lead](https://help.brightcall.ai/en/articles/8620401-speed-to-lead.md): 🚀 An essential strategy for improving responsiveness and converting leads into customers.
- [OCC](https://help.brightcall.ai/en/articles/9060776-occ.md): One-Click Callback - instantly trigger a call without asking lead’s info

## HINTS FOR ADMINS & SALESPEOPLE

- [Soon🔜](https://help.brightcall.ai/en/articles/8913626-soon.md)
- [Proven methods for launching meaningful conversations with Outbound prospects](https://help.brightcall.ai/en/articles/8856033-proven-methods-for-launching-meaningful-conversations-with-outbound-prospects.md): Optimal Techniques for Commencing a Conversation with Outbound Leads.
- [Best way to start a conversation with an Inbound Lead](https://help.brightcall.ai/en/articles/8864248-best-way-to-start-a-conversation-with-an-inbound-lead.md): Leave a Lasting and Impressive Mark in the First Seconds of the Conversation.