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Integrating Brightcall Dialer with Pipedrive
Integrating Brightcall Dialer with Pipedrive

A simple guide on how to integrate Pipedrive CRM with the Brightcall Dialer

Updated over a week ago

Brightcall Dialer + Pipedrive CRM integration lets you to log all call activities, lead info and more into the Pipedrive CRM.

With Pipedrive CRM + Brightcall Dialer integration, you get:

  • Automation - Your leads are created/updated automatically within the Pipedrive CRM.

  • Call logs - After the call via Brightcall, a call log is created, including Call Recording, Outcome Tag, and Agent's Comment.

  • Auto-assignment - After the call via Brightcall, the agent who talked with the lead is automatically assigned as a Contact owner in Pipedrive.

  • Custom fields - All of your custom fields filled in by the agents within the Dialer after the call are saved and mapped in Pipedrive according to the provided requirements.

How to set up ?

In order to set up integration with Pipedrive CRM you can click here. Once you clicked you will be redirected to a page where you will need to authorize into your Pipedrive account.

If you are having trouble integrating Pipedrive or you have any questions, feel free to drop us an email at [email protected]

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