Brightcall.ai

Reveal capabilities of the revolutionary AI that can make & receive calls 🤖

AI AGENT™

This article explains how to add custom voices from ElevenLabs and use them with your AI Agent in Brightcall. This allows you to personalize the voice of your agent to…

How to Add Custom Voices from ElevenLabs to Your AI Agent in Brightcall

How to Manage Tags on Call Results

By changing the number of calls made simultaneously you can control how many calls are made each hour and each day on a project.

How To Control How Many Calls Will Be Made On A Project

🎬 Getting Started with AI

This article explains how to correctly write the Project Instructions, Script, and Knowledge Base for your AI Agent in Brightcall.

How to Write Project Instructions, Script, and Knowledge Base for Your AI Agent

This short video will help you get started with the AI Agent.
We’ll walk through the basics and show you how to create a new project step by step.

Video Tutorial: Getting Started with the AI Agent

This short video explains how to write clear and effective
AI Agent prompts and instructions to control how the agent behaves during calls.

Video Tutorial: AI Agent Prompt and Instructions

This short video explains how to write a clear AI Agent script and how to structure the Knowledge Base for better and more accurate answers.

Video Tutorial: How to Write the AI Agent Script and Knowledge Base

This video explains how to transfer AI Agent calls
to agents, phone numbers, teams, or inbound call flows.

Video Tutorial: How to Use Call Transfer Options

This short video explains how to configure calls for your AI Agent,
including limits, calling times, call cadence, and how to trigger calls.

Video Tutorial: Calls Configuration Explained

With Brightcall, you can easily make your AI Agent speak and understand multiple languages using Project Data Fields. This guide explains how to enable languages and adjust optional settings for…

How to Enable Multilingual Support for Your AI Agent in Brightcall

This article explains how to use the Project Memory Fields feature in Brightcall to automatically collect key information from leads. This helps ensure accurate data collection, better client management, and…

How to Make Your AI Agent Collect Lead Information Using Project Memory Fields

You can send an email notification based on the call results with the details you want. This allows you to receive timely updates about your AI Agent calls tailored to…

How to Get Email Alerts for AI Agent Calls Using Brightcall

Using RAG for Large Knowledge Bases
Use RAG (Retrieval-Augmented Generation) to handle knowledge bases that exceed the character limit.

Using RAG for Large Knowledge Bases

Understanding Voicemail Recognition

How to Activate Smarter Voicemail Detection

For large knowledge bases with multiple sections (e.g., Projects, Departments), use Project Data Fields to help the AI Agent access information faster and provide more accurate responses.

Best Practices for Accurate AI Agent Responses from a Big Knowledge Base

Fine-tune your AI Agent™’s behavior with prompts, multilingual support, and smarter voicemail detection to improve call quality.

🧠 Prompting & AI Configuration

🚀 Learn how to make use of auto-dialing through API

Add Contacts to AI Agent using API

Add Contacts to AI Agent using Zapier

How to determine a contact's time zone based on their phone number's country code using Zapier.

Calling different time zones with AI Agent using Zapier

Start with a template that brings Brightcall.ai and WhatsApp Notifications together. Build enterprise-grade automation in minutes.

Connect Brightcall.ai and WhatsApp Notifications

AI MCP lets you connect Brightcall.ai's actions with any AI tool that supports MCP

MCP Tool Usage Instructions

Use APIs and Zapier to add contacts, manage tags, and automate call processes for seamless integration into your existing systems.

🛠 Automation & API

Let the AI Agent book appointments directly into a Zoho calendar.

Zoho Calendar Integration

Let the AI Agent book appointments directly into a cal.com calendar.

Cal.com Calendar Integration

GHL Integration

How to Update the Conference App in Cal.com Integration

Connect your AI Agent™ to calendars like Zoho and Cal.com to automatically schedule calls and manage availability.

📅 Calendar Integration

Some phone numbers do get flagged and shown as Spam likely, but Brightcall has a robust system for identifying and replacing those numbers.

Phone numbers flagged as Spam Likely

Make sure to register your dedicated phone numbers from Brightcall.ai Dialer before dialling your prospects.

Registering your phone number(s) on FCR

Unflag/Unmark your dedicated phone number to increase answer rate.

Remediate your flagged phone number(s)

Prevent outgoing numbers appearing as SPAM to increase your answer rates.

📈 Increasing Answer Rates

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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